Tag Archive customer support

ByGrassroots Unwired

The support you need, when you need it

When organizing a grassroots campaign with a team of canvassers you need the right support, and you need it ASAP.

Grassroots Unwired was founded with a deep understanding of the challenges that canvassers face on a daily basis. That’s why we have a dedicated Customer Success team dedicated to provide:

  • Technical support, onboarding and training for your admin users
  • Phone and email support Monday through Friday from 8 AM to 8 PM EST.
  • Phone and email support for weekend canvassing as requested
  • Online portal for support and customer feedback & device orders

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ByGrassroots Unwired

Team Mission

As a startup, we are constantly developing our tech and growing our team to support it. Our intern recently posted the following questions on the conference room wall, handed out post-its, and asked the team to anonymously place our answers underneath each question. The team’s responses were overwhelming and speak volumes about who we are as a company.

This exercises clearly demonstrates that our team upholds the same values that led our CEO to start this company; justice, integrity, serving the greater good, and above all else, reliable tech.

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